105 Responsible Gaming — Healthy Entertainment for Everyone
At 105, entertainment means fun that's controlled and safe. We believe every user in Malaysia deserves to enjoy our platform in a healthy way — free from pressure, free from addiction, and always in command of themselves.
105's Commitment to Responsible Gaming
105 was built not only to deliver a quality entertainment experience, but to ensure every user in Malaysia can enjoy it responsibly and safely. We take problem gambling seriously and take active steps to protect our users.
Online gaming should be a source of entertainment and enjoyment — not financial stress or a source of problems in your daily life. That's why 105 provides a range of tools and resources to help users maintain a healthy balance between entertainment and their everyday responsibilities.
We also support public awareness efforts around responsible gambling and encourage users to seek professional help if they or someone they care about shows signs of addiction.
Recognise the Signs of Risky Behaviour
Identifying a problem early is the most effective way to prevent serious consequences. Here are some warning signs to watch out for:
Borrowing money to play, using funds meant for daily necessities like food or rent, or concealing how much you've spent from family members.
Spending increasingly longer periods playing, neglecting work or family responsibilities, and feeling restless or irritable when you're unable to play.
Continuing to play in order to "recover" money you've lost, increasing your bet amounts after a loss, or feeling compelled to keep playing until your funds run out entirely.
Withdrawing from social activities, hobbies, or family gatherings just to continue a gaming session, or consistently choosing the platform over real human connection.
Your mood is entirely tied to your gaming outcomes — elated when you win and devastated when you lose — or you feel guilty about your gaming habits but find it hard to stop.
Lying to family or friends about your gaming activity, hiding bank statements or transactions, or feeling the need to keep your platform usage a secret.
Self-Control Tools We Provide
105 provides several self-control features accessible directly through your account settings. These tools are designed to put the power of control firmly in the hands of the user:
Set daily, weekly, or monthly deposit limits to control how much you load into your account. Limits take effect immediately and require a notice period before they can be increased, giving you time to reconsider.
If you feel like you need a short breather, the temporary break option lets you suspend your platform access for a period of your choosing — from a few days to a few weeks. This feature gives you the space to step back and reassess your gaming habits.
For more serious cases, the self-exclusion option allows you to close access to your account for an extended period. Once activated, access cannot be restored immediately and will require a review process. This is a significant step, and we encourage you to use this tool if you feel it's necessary.
Tips for Setting Effective Limits
- Set a budget limit before you start a session, not during
- Only use what you can genuinely afford to lose without affecting your day-to-day needs
- Set a time limit — decide how long you'll play and stick to it
- Never chase your losses — once you've hit your limit, stop the session
- Avoid playing when you're feeling emotionally unstable or under stress
- Review your limits regularly and adjust them to reflect your current financial situation
Minor Protection
105 takes the protection of children and young people very seriously. Our platform strictly prohibits use by anyone under the age of 18. Here are the protective measures we have in place:
- Mandatory age verification upon new account registration
- Strict identity document verification system when required
- Automatic blocking of accounts suspected of registering with false information
- No advertisements targeting young audiences or associated with children's content
For parents or guardians, we recommend using parental control software on devices shared with children at home. Make sure your account is protected with a strong password and never share your login details with anyone — especially minors in your care.
If you suspect someone under 18 is using the 105 platform, please contact our support team immediately at [email protected].
Life Balance & When to Seek Help
Healthy entertainment is part of a balanced lifestyle. Online gaming should be one of many activities you enjoy — not the centrepiece of your daily life. 105 encourages all users to maintain a healthy perspective on how they use our platform.
Remember that winnings are never guaranteed in any game of chance. Play purely for the enjoyment, and treat every amount you spend as the cost of entertainment — just like going to the cinema or dining out. When it stops being fun, that's probably your cue to take a break.
If you or someone you know is struggling to control their gaming habits, please don't hesitate to reach out for help. Acknowledging the problem and seeking support is a sign of strength, not weakness. The 105 support team is always on hand to help you activate self-control tools or provide further guidance.
- You can't stop playing even after setting a limit
- Gaming is affecting your relationships, work, or health
- You feel anxious or on edge when you're not playing
- People close to you have expressed concern about your gaming habits
If you'd like to activate self-control tools, request a break period, or simply talk to someone about your concerns, get in touch with our team:
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Support Email
[email protected] — we respond within 24 hours
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Live Chat
Available in the app — support icon at the corner of your screen
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Help Centre
Check FAQ page for more information
Play Smart, Enjoy Safely
105 is committed to helping Malaysian users enjoy online entertainment responsibly. If you have any questions or need assistance, our team is here for you.