105 Privacy Policy — Protecting Your Personal Data
This Privacy Policy explains how 105 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your data responsibly and transparently.
Information We Collect
When you register or use the 105 platform, we collect certain categories of information for the purposes set out in this policy. All data collection is carried out transparently and in accordance with applicable data protection laws in Malaysia.
Account Information: Full name, date of birth, email address, phone number, and encrypted password. This information is required to create and verify your account identity.
Payment Information: Transaction details in MYR, including the payment method used, bank account holder name, and records of deposits and withdrawals. Full card numbers are never stored on our servers.
Device & Browser Information: IP address, device type, operating system, browser type, and screen resolution. This data is used to optimise the user experience and detect suspicious activity.
Usage Data: Pages visited, session duration, games played, and interactions with platform features. This information helps us continually improve our services.
How Your Data Is Used
Personal information is used to verify a user's identity during registration and when making withdrawals, ensuring the security of your funds and account.
Usage data is analysed in aggregate to understand usage patterns and improve the performance, design, and content of the 105 platform for Malaysian users.
Email and phone number are used to send transaction notifications, account updates, and relevant promotional offers. Users may unsubscribe from promotional communications at any time.
IP and device information is used to detect suspicious login attempts, fraudulent activity, or multiple accounts operated by the same individual.
Payment details are used solely to process deposits and withdrawals in MYR through approved, secure payment channels.
Certain data is retained to meet legal and regulatory requirements applicable in Malaysia, including financial reporting obligations and internal audit requirements.
Cookies & Tracking Technologies
The 105 platform uses cookies and similar tracking technologies to enhance website functionality and security. Cookies are small text files stored on your device when you visit our platform.
Essential Cookies: Required for core platform functions such as login sessions, language preferences, and form security. These cookies cannot be disabled without affecting your use of the platform.
Performance Cookies: Collects information on how users interact with the platform — such as the most frequently visited pages and page load times. This data is used for technical improvements.
Functional Cookies: Saves user preferences such as display settings and game preferences to deliver a more personalised experience on future visits.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some 105 platform features.
Data Storage, Security & Sharing
Storage & Security
All user data is stored on servers protected with industry-standard SSL encryption. Passwords are stored in an encrypted format using secure hashing algorithms and cannot be read in plain text by anyone, including 105 staff.
Data retention periods vary depending on the type of information. Active account data is retained for as long as the account remains open. Following account closure, certain information may be kept for a period stipulated by Malaysian law for audit and compliance purposes.
We conduct regular security reviews and employ the latest technical measures to protect data from unauthorised access, leaks, or damage.
Third-Party Sharing
105 does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, data may be shared in the following limited circumstances:
- Payment Providers: MYR transaction details required to process deposits and withdrawals are shared with approved payment service providers.
- Legal Requirements: Data may be disclosed to the relevant authorities when required by Malaysian law or a court order.
- Fraud Prevention: In cases of suspected fraud or serious security threats, relevant information may be shared with the appropriate authorities.
All third parties that handle 105 user data are bound by strict confidentiality agreements.
User Rights & How to Contact Us
As a 105 platform user, you have certain rights regarding the personal data we hold about you. These rights include:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If the information we hold is inaccurate or out of date, you have the right to request a prompt correction.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal requirements that mandate the retention of specific records.
- Right to Restrict Processing: You may request that we restrict how we use your data in certain situations.
- Data Portability: You may request a copy of your data in a machine-readable format for transfer to another platform.
This Privacy Policy may be updated from time to time to reflect changes in our data practices or applicable laws. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
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Privacy Email
[email protected] — for data protection enquiries
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Live Chat
Contact our support team via the in-app chat
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Help Centre
Check FAQ page for general privacy enquiries
Your Data Is Safe with 105
We take our responsibility to Malaysian users' privacy seriously. If you have any questions about how your data is handled, please don't hesitate to get in touch.